{"id":5149,"date":"2021-07-21T10:34:03","date_gmt":"2021-07-21T08:34:03","guid":{"rendered":"https:\/\/www.camping-lasiesta.com\/faqs\/"},"modified":"2022-05-20T11:07:36","modified_gmt":"2022-05-20T09:07:36","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.camping-lasiesta.com\/ca\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div id=\"wp-block-cabecera-pagina-block_60f535b728e4d\" class=\"wp-block-cabecera-pagina alignfull has-icons-align-left\">\n        \n\n<div class=\"wp-block-cover alignfull is-light\" style=\"min-height:100vh;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__gradient-background has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1534\" height=\"1024\" class=\"wp-block-cover__image-background wp-image-2762\" alt=\"\" src=\"https:\/\/www.camping-lasiesta.com\/wp-content\/uploads\/recepcion-la-siesta.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/www.camping-lasiesta.com\/wp-content\/uploads\/recepcion-la-siesta.jpg 1534w, https:\/\/www.camping-lasiesta.com\/wp-content\/uploads\/recepcion-la-siesta-1024x684.jpg 1024w, https:\/\/www.camping-lasiesta.com\/wp-content\/uploads\/recepcion-la-siesta-768x513.jpg 768w, https:\/\/www.camping-lasiesta.com\/wp-content\/uploads\/recepcion-la-siesta-900x600.jpg 900w, https:\/\/www.camping-lasiesta.com\/wp-content\/uploads\/recepcion-la-siesta-600x401.jpg 600w, https:\/\/www.camping-lasiesta.com\/wp-content\/uploads\/recepcion-la-siesta-450x300.jpg 450w, https:\/\/www.camping-lasiesta.com\/wp-content\/uploads\/recepcion-la-siesta-225x150.jpg 225w\" sizes=\"auto, (max-width: 1534px) 100vw, 1534px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h1 class=\"has-text-align-center has-blank-4-white-color has-text-color wp-block-heading\">Preguntes Freq\u00fcents<\/h1>\n<\/div><\/div>\n\n<\/div>\n<div id=\"wp-block-faq-block_60f5334186926\" class=\"block-faq \">\n<h3 class=\"faq-title\">RESERVAS Y CANCELACIONES<\/h3>\n<div class=\"faqs-wrapper\">\n                        <div class=\"faq\"><input type=\"checkbox\" id=\"faq-8687\" name=\"faq-group\"><label for=\"faq-8687\">Puc cancel\u00b7lar la meva reserva?<\/label><div class=\"content-faq\">\n<p class=\"wp-block-paragraph\">Podeu consultar la pol\u00edtica general de cancel\u00b7lacions de La Siesta Salou Resort &amp; Camping en cadascuna de les nostres fitxes d&#8217;allotjament. Al final d&#8217;elles, trobareu les Condicions de Reserva.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En resum, <strong>les anul\u00b7lacions amb una antelaci\u00f3 de fins a 40 dies recuperaran el 90% del dip\u00f2sit<\/strong> i <strong>entre 39 i 20 dies el 50%<\/strong>. En cas contrari, la p\u00e8rdua ser\u00e0 de 100%.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c9s important recordar que <strong>les ofertes no s\u00f3n reemborsables<\/strong> en cap cas.<\/p>\n<\/div><\/div>\n                                        <div class=\"faq\"><input type=\"checkbox\" id=\"faq-8689\" name=\"faq-group\"><label for=\"faq-8689\">Puc fer modificacions a la meva reserva?<\/label><div class=\"content-faq\">\n<p class=\"wp-block-paragraph\">S\u00ed, cap problema, sempre que tinguem disponibilitat per poder adaptar-nos a les seves necessitats. Recordi que per poder fer modificacions a la seva reserva <strong>ha d&#8217;enviar un correu electr\u00f2nic a info@lasiestasalou.com<\/strong> i el nostre equip de Recepci\u00f3 far\u00e0 tot el possible perqu\u00e8 la seva estada sigui perfecta.<\/p>\n<\/div><\/div>\n                                        <div class=\"faq\"><input type=\"checkbox\" id=\"faq-8692\" name=\"faq-group\"><label for=\"faq-8692\">Com puc reservar?<\/label><div class=\"content-faq\">\n<p class=\"wp-block-paragraph\">Pot reservar les seves vacances en aquesta mateixa p\u00e0gina web. A dalt al men\u00fa de la cap\u00e7alera trobar\u00e0 sempre <strong>el bot\u00f3 de RESERVES<\/strong> perqu\u00e8 pugui accedir r\u00e0pidament al nostre sistema i comprovar disponibilitat i preus dels nostres diferents models de bungalow, parcel\u00b7les, mobilhomes o apartaments. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si ho desitja tamb\u00e9 pot escriure&#8217;ns un email a <strong>info@lasiestasalou.com<\/strong>, i el nostre personal de recepci\u00f3 li respondr\u00e0 totes les <strong>dubtes, peticions o suggeriments.<\/strong><\/p>\n<\/div><\/div>\n                    \n<\/div>\n<\/div>\n<div id=\"wp-block-faq-block_6131ce1df6770\" class=\"block-faq \">\n<h3 class=\"faq-title\">NORMATIVA<\/h3>\n<div class=\"faqs-wrapper\">\n                        <div class=\"faq\"><input type=\"checkbox\" id=\"faq-9662\" name=\"faq-group\"><label for=\"faq-9662\">Est\u00e0 perm\u00e8s fer barbacoes?<\/label><div class=\"content-faq\">\n<p class=\"wp-block-paragraph\">S\u00ed, est\u00e0 perm\u00e8s fer barbacoes al resort.<br\/><\/p>\n\n<p class=\"wp-block-paragraph\">Alguns allotjaments, com Caribe Club, Canc\u00fan Club, Canc\u00fan i Jamaica, disposen de barbacoa pr\u00f2pia. A la resta de bungalows i mobil-homes no hi ha barbacoa inclosa, per\u00f2 s\u00ed que est\u00e0 perm\u00e8s utilitzar-les a l\u2019exterior. Aix\u00ed mateix, tamb\u00e9 es poden fer barbacoes a les parcel\u00b7les.<br\/>   <\/p>\n\n<p class=\"wp-block-paragraph\">No disposem de servei de lloguer de barbacoes.<\/p>\n\n<p class=\"wp-block-paragraph\">\u00c9s important recordar que s&#8217;han de fer amb precauci\u00f3 i respectar les mesures de seguretat i mantenint una dist\u00e0ncia m\u00ednima de 1,5 m de qualsevol arbre, bungalow o objecte inflamable.<\/p>\n<\/div><\/div>\n                                        <div class=\"faq\"><input type=\"checkbox\" id=\"faq-9670\" name=\"faq-group\"><label for=\"faq-9670\">S&#8217;admeten mascotes?<\/label><div class=\"content-faq\">\n<p class=\"wp-block-paragraph\">\u00danicament s&#8217;admeten animals de companyia a les zones de les parcel\u00b7les. Aix\u00f2 implica que no poden accedir als espais comuns restringits per normativa sanit\u00e0ria com piscines, sanitaris, parcs infantils i zones esportives i d&#8217;alimentaci\u00f3.<\/p>\n\n<p class=\"wp-block-paragraph\">A la vegada, en el cas dels gossos, tenen prohibida la seva entrada les races considerades potencialment perilloses com (Akita Inu, American Staffordshire Terrier, Doberman, Dogo Argent\u00ed, Fila Brasileiro, Pitt Bull Terrier, Rottweiller, Staffordshire Bull Terrier i Tosa Inu) .<\/p>\n\n<p class=\"wp-block-paragraph\">Finalment, els recordem que els animals s\u00f3n sempre responsabilitat dels seus amos, per aix\u00f2 es demana als mateixos, respecte per les normes b\u00e0siques de conviv\u00e8ncia, aix\u00ed com la recollida de les seves deposicions.<\/p>\n<\/div><\/div>\n                                        <div class=\"faq\"><input type=\"checkbox\" id=\"faq-9691\" name=\"faq-group\"><label for=\"faq-9691\">\u00c9s possible afegir un vehicle addicional?<\/label><div class=\"content-faq\">\n<p class=\"wp-block-paragraph\">Les reserves nom\u00e9s inclouen l&#8217;estacionament d&#8217;un vehicle. En el cas de necessitar l&#8217;estacionament d&#8217;un segon vehicle dins el p\u00e0rquing de l&#8217;resort, caldr\u00e0 pr\u00e8via consulta de disponibilitat de places. <\/p>\n\n<p class=\"wp-block-paragraph\">En el cas que fos possible, aquestes tenen un cost de 10 \u20ac addicionals. <\/p>\n<\/div><\/div>\n                                        <div class=\"faq\"><input type=\"checkbox\" id=\"faq-9702\" name=\"faq-group\"><label for=\"faq-9702\">Puc llogar bicicletes?<\/label><div class=\"content-faq\">\n<p class=\"wp-block-paragraph\">Posem a disposici\u00f3 el lloguer de bicicletes des de 2h fins a 15 dies. El preu, est\u00e0 subjecte a les seg\u00fcents tarifes: <\/p>\n\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td>Hores<\/td><td class=\"has-text-align-center\" data-align=\"center\">2h<\/td><td class=\"has-text-align-center\" data-align=\"center\">4h<\/td><\/tr><tr><td>Tarifes<\/td><td class=\"has-text-align-center\" data-align=\"center\">6\u20ac<\/td><td class=\"has-text-align-center\" data-align=\"center\">8\u20ac<\/td><\/tr><\/tbody><\/table><\/figure>\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td>Dies<\/td><td class=\"has-text-align-center\" data-align=\"center\">1<\/td><td class=\"has-text-align-center\" data-align=\"center\">2<\/td><td class=\"has-text-align-center\" data-align=\"center\">3<\/td><td class=\"has-text-align-center\" data-align=\"center\">4<\/td><td class=\"has-text-align-center\" data-align=\"center\">5<\/td><td class=\"has-text-align-center\" data-align=\"center\">6<\/td><td class=\"has-text-align-center\" data-align=\"center\">7<\/td><td class=\"has-text-align-center\" data-align=\"center\">10<\/td><td class=\"has-text-align-center\" data-align=\"center\">15<\/td><\/tr><tr><td>Tarifes<\/td><td class=\"has-text-align-center\" data-align=\"center\">12\u20ac<\/td><td class=\"has-text-align-center\" data-align=\"center\">20\u20ac<\/td><td class=\"has-text-align-center\" data-align=\"center\">25\u20ac<\/td><td class=\"has-text-align-center\" data-align=\"center\">29\u20ac<\/td><td class=\"has-text-align-center\" data-align=\"center\">33\u20ac<\/td><td class=\"has-text-align-center\" data-align=\"center\">37\u20ac<\/td><td class=\"has-text-align-center\" data-align=\"center\">40\u20ac<\/td><td class=\"has-text-align-center\" data-align=\"center\">49\u20ac<\/td><td class=\"has-text-align-center\" data-align=\"center\">68\u20ac<\/td><\/tr><\/tbody><\/table><\/figure>\n<p class=\"wp-block-paragraph\"> per aquest servei cal deixar un dip\u00f2sit de 50 \u20ac.<\/p>\n\n<p class=\"wp-block-paragraph\">\u00c9s obligatori l&#8217;\u00fas de casc per a menors de 16 anys, t&#8217;ho facilitarem a la recepci\u00f3. <\/p>\n<\/div><\/div>\n                                        <div class=\"faq\"><input type=\"checkbox\" id=\"faq-9712\" name=\"faq-group\"><label for=\"faq-9712\">Puc rebre visites?<\/label><div class=\"content-faq\">\n<p class=\"wp-block-paragraph\">Les visites als clients, hauran de ser informades SEMPRE a recepci\u00f3 i estan subjectes a disponibilitat: <\/p>\n\n<ol class=\"wp-block-list\"><li>Quan el c\u00f2mput de les persones que visiten els clients ja al c\u00e0mping, no superin el m\u00e0xim de la capacitat permesa per a l&#8217;allotjament contractat, els visitants disposaran d&#8217;una hora sense cap cost. Si els visitants volen romandre m\u00e9s d&#8217;una hora, hauran d&#8217;abonar el preu de tarifa de c\u00e0mping per dia, segons la temporada i edat, sempre que hi hagi disponibilitat. Per a aix\u00f2 s&#8217;haur\u00e0 de consultar SEMPRE abans de la visita a recepci\u00f3.<\/li><li>En el cas de superar la capacitat m\u00e0xima de cada tipus d&#8217;allotjament, disposem (subjecte a disponibilitat i aforament de l&#8217;resort) d&#8217;uns passis diaris que inclouen l&#8217;estada al c\u00e0mping i el menjar a El Boh\u00edo.<\/li><\/ol>\n<p class=\"wp-block-paragraph\">En cap dels dos casos, s&#8217;inclou pla\u00e7a de p\u00e0rquing. En qualsevol cas les visites no poden dormir al c\u00e0mping i la seva hora m\u00e0xima de sortida seran les 24h. <\/p>\n\n<p class=\"wp-block-paragraph\">A m\u00e9s, a l&#8217;entrar al c\u00e0mping, els visitants hauran de dipositar un Document d&#8217;Identitat que es recollir\u00e0 a la sortida.<\/p>\n<\/div><\/div>\n                    \n<\/div>\n<\/div>\n<div id=\"wp-block-faq-block_6131f5803eda4\" class=\"block-faq \">\n<h3 class=\"faq-title\">INFORMACI\u00d3N GENERAL<\/h3>\n<div class=\"faqs-wrapper\">\n                        <div class=\"faq\"><input type=\"checkbox\" id=\"faq-9650\" name=\"faq-group\"><label for=\"faq-9650\">Hi ha caixer autom\u00e0tic?<\/label><div class=\"content-faq\">\n<p class=\"wp-block-paragraph\">S\u00ed, disposem de caixer autom\u00e0tic. El mateix est\u00e0 situat al costat de la recepci\u00f3 i est\u00e0 operatiu les 24 hores.<\/p>\n<\/div><\/div>\n                                        <div class=\"faq\"><input type=\"checkbox\" id=\"faq-9728\" name=\"faq-group\"><label for=\"faq-9728\">Puc disposar de WIFI gratu\u00eft?<\/label><div class=\"content-faq\">\n<p class=\"wp-block-paragraph\">S\u00ed, disposem d&#8217;un servei gratu\u00eft de Wi-Fi que us permetr\u00e0 connectar-vos de forma gratu\u00efta des de qualsevol punt del resort.<\/p>\n\n<p class=\"wp-block-paragraph\">No obstant aix\u00f2, si desitja tenir una major velocitat, disposem d&#8217;una xarxa WIFI (Premium) que podr\u00e0 contractar a recepci\u00f3 a la seva arribada.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div>\n                                        <div class=\"faq\"><input type=\"checkbox\" id=\"faq-9736\" name=\"faq-group\"><label for=\"faq-9736\">A quina dist\u00e0ncia est\u00e0 la platja?<\/label><div class=\"content-faq\">\n<p class=\"wp-block-paragraph\">La platja, es troba sol a 400m del resort, de manera que podr\u00e0s accedir de manera f\u00e0cil i r\u00e0pida. <\/p>\n<\/div><\/div>\n                                        <div class=\"faq\"><input type=\"checkbox\" id=\"faq-9739\" name=\"faq-group\"><label for=\"faq-9739\">A quina dist\u00e0ncia est\u00e0 Port Aventura?<\/label><div class=\"content-faq\">\n<p class=\"wp-block-paragraph\">El resort, es troba a uns escassos 2 km de parc tem\u00e0tic. Pot despla\u00e7ar-se en autob\u00fas, taxi o vehicle propi. No obstant aix\u00f2, a causa de la seva proximitat, si decideix accedir a peu, nom\u00e9s es troba a uns 20 minuts.<\/p>\n<\/div><\/div>\n                    \n<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-5149","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs | La Siesta Salou Resort &amp; Camping<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.camping-lasiesta.com\/ca\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs | La Siesta Salou Resort &amp; 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