WHATEVER YOU NEED
SERVICES
Customer service and your satisfaction are what our entire team is committed to in every department at La Siesta.. That’s why we do everything possible to meet your needs during your vacation..
We’ll be by your side when you need us!
RECEPTION
We want to help you and solve all your doubts so that you can enjoy a fun and relaxed vacation. We are at your disposal. If you have any questions when booking from the web, contact us by phone at +34 977 380 852 or by email at [email protected]
When you arrive at the campsite, we will be your point of information and also of solution, since we will give you a cable when you need it. Come, we will be glad to help you!
INFORMATION / TIPS
- Information for your next stay.
- Solution or help for common problems.
- Recommendations for activities inside and outside the campground.
- Doctors
- Printing of documents.
- Etc.
OPTIONAL SERVICES
- Ticket sales.
- Tours
- Wifi.
- Sheet and towel rental.
- Safe rental.
- Bicycle rental.
- Washers and dryers.
RESTROOMS
Maximum cleanliness. In a building divided into different zones:
- Toilets, wc and showers where you will find everything you need for your personal hygiene.
- Sink area to wash dishes, pots and everything you used to cook your meals.
- Laundry room and laundry area, to hand wash the clothes you want. We also have washers and dryers.
- Ironing area next to the washing machines. Here you will have some tables and shelves to make ironing a little more bearable. If you haven’t brought an iron, come to reception and we’ll leave one for you.
- Chemical toilet where you can clean the tank of your caravan.
- Two shower stalls for disabled persons.
- Baby bath in a separate room.
MEDICAL SERVICE
We have nursing if you need it at any time. Our lifeguard service is qualified to deal with those small scratches or bumps that may occasionally occur.
But if you need a medical visit at the campsite, we have agreements with clinics in the area where you can go. If you prefer, they will be the ones who come to the campsite.
The reception team coordinates any emergency. Do not worry about anything, we take care of everything and everyone! You’re in good hands!
SUPERMARKET
Inside the resort you will find a small supermarket called La Colonial, with a bakery where you can buy freshly baked bread and pastries.
At La Colonial you have basic necessities, as well as other items you may need during your vacation without having to travel.
SPA & WELLNESS
At the top of our pool with temperate water Varadero, you will find our Spa. The entrance is reserved for adults only and has an extra cost. In it, you can relax to the fullest during your vacation; It has incredible views of the resort, a solarium area, different saunas, two jacuzzis, and bithermal and cyclonic showers.
In addition, you can hire services such as body treatments or massages. Check prices at our reception.
WIFI
Two types of WiFi are available:
Standard: Free WiFi so you can stay connected.
Premium: In case you need a fast connection. You can upload photos of your vacation at lightning speed. Book it at reception when you arrive or when you need it the most.